11Kg
About security deposits and returns
When purchasing your first gas bottle, pay a security deposit and a receipt will be provided. When returning the bottle to a Galp reseller, provide proof to receive the security deposit value
Emergency
If it smells of gas or has other anomalies related to the gas installation, contact the national fire number 112.
Did you know that...
Galp has been distributing domestic gas to Mozambican families for 60 years
Galp is the leader in the distribution and storage of domestic gas in the domestic market, with the province of Maputo with the highest levels of consumption.
Did you know that...
Propane/Butane gas has no smell
Propane/Butane gas is odourless and colourless. It is then artificially odorized with a sulphur-based product, giving it the characteristic “smell of gas”, in order to be easily detected in the event of a leak.
Did you know that...
Shouldn't your gas bottle lie down?
When transporting and using, your gas bottle must always be in an upright position. You should never lie it down horizontally.
Did you know that...
Is LPG a clean and environmentally friendly fuel?
Other energy sources, such as coal and firewood, come from deforestation, which affects the conservation of biodiversity.
What is the price of bottled gas?
The price of gas is defined and updated by ARENE – Energy Regulatory Authority. Points of sale have a legal obligation to sell gas to the end customer according to the table defined by ARENE – Energy Regulatory Authority.
What is the bottle security deposit?
The security deposit is the amount payable for a gas bottle when purchased for the first time. However, if you present the proof of payment of a security deposit, this amount is returned to you when you return the bottle.
What is the proper procedure for returning bottles?
The bottles must be returned to Galp gas resellers or points of sale. When returning the bottle, you must present the security deposit document so that its value can be returned to you.
Who should install a gas appliance (stove) in my home?
These devices can only be installed by an officially accredited service provider and Galp network resellers.
In case of emergencies with my gas bottle, how do I request technical assistance?
Urgently contact the number of national fire-fighters: 112.
Can I store additional gas bottles at home?
The law requires the storage of bottles in suitable, ventilated and duly approved locations. We recommend returning additional gas bottles to a point of sale near you.
Where can I buy a reducer?
Reducers are sold at filling stations and in the Galp reseller network. Contact the reseller closest to your area of residence.
Can I purchase any reducer?
Buying reducers at the Galp store or authorized resellers guarantees your safety. The quality of the reducers is an important factor in the use of LPG. Low-quality reducers may entail higher gas costs and lack of safety for those who use them.
What do the numbers on the hose connecting the reducer to the stove mean?
The numbers indicate the batch, the reference and the validity of the hose.